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Simple Returns and Claims Online

We want returns and claims to be as simple as possible. Just fill in this form and we will take care of the next steps. We will keep you informed about the status by e-mail.

Product Claim

Is something wrong with the delivered goods? Are they damaged or is something missing? Please fill in this short form and we will contact you to resolve it.

Return / Withdrawal

Are the goods all right but not suitable for you? Fill in this short form and we will guide you through the return process step by step.

1.
Fill in the Form Fill in the online form according to the instructions
2.
Send the Goods Send the goods back according to the instructions
3.
Request Review Our team will review your request
4.
Request Resolution We will inform you about the result and next steps

Order Verification

To continue, please enter the e-mail address used for the purchase and your order number.

After verifying your order, you will select the specific items concerned by the return or claim.

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